Jkt303 Privacy Policy – Your Personal Data Protection

1 Introduction

Jkt303 ("we", "Platform", or "company") is fully committed to protecting the privacy and personal data of every member who uses our platform at https://jkt303.vu. This Privacy Policy is designed to explain transparently and clearly how we handle your personal information — from how it is collected, what it is used for, and who can access it, to how it is protected.

As a platform serving users in Malaysia, we adhere to responsible data protection principles. We recognise that your trust is the most valuable asset in the relationship between our members and our platform. We therefore take our responsibility to manage your information with care and integrity very seriously.

By registering and using jkt303 services, you agree to the terms set out in this Privacy Policy. This document should be read together with Terms and Conditions us for a more comprehensive overview of your rights and responsibilities as a member.

2 Information We Collect

Jkt303 collects various types of information to enable the platform to operate smoothly, securely, and in compliance with legal requirements. The following are the main categories of information we collect:

Some information is collected directly from you during registration or the KYC process. Other information, such as technical data and gaming activity, is collected automatically while you use our platform. We only collect information that is strictly necessary and never gather data unrelated to the operation of our services.

3 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. jkt303 uses your personal data for the following purposes:

• Account Management — Create, verify, and manage your account, including the login process, KYC, and identity verification.
• Transaction Processing — Process deposits, withdrawals, and any other financial transactions you conduct on the platform.
• Service Provision — Provide access to all games, Sports Betting, Live Casino, and platform features that you use.
• Security & Fraud Prevention — Detect and prevent fraudulent activity, money laundering, and any misuse of the platform.
• Service Communications — Send important notifications relating to your account, transactions, promotions, and platform updates.
• Customer Support — Help you resolve any issues, enquiries, or complaints submitted to our support team.
• Responsible Gaming — Monitors gameplay patterns to identify and assist members who may need responsible gaming support.
• Platform Improvements — Analyze usage data in aggregate (without identifying individuals) to improve the user experience and platform features.
• Legal Compliance — Comply with applicable legal obligations, including prescribed reporting and audit requirements.

4 Information Sharing

Jkt303 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your information with certain parties, as follows:

• Payment Service Providers — Payment processors, banks, and e-wallet providers required to carry out your financial transactions. They are bound by strict confidentiality agreements.
• KYC Verification Providers — Authorized third parties to assist with the identity verification process to ensure the platform remains free from illegal activity.
• Technical Infrastructure Providers — Cloud computing and cybersecurity services that help us operate and protect the platform. All providers comply with strict data protection standards.
• Relevant Authorities — Law enforcement agencies or regulatory bodies where we are required to do so by court order or applicable law.

In all cases of information sharing, we only disclose the minimum data necessary for the relevant purpose. We also ensure that all third parties receiving your data maintain data protection policies equivalent to our own standards.

5 Data Security

Protecting your personal and financial data is among jkt303's highest priorities. We continuously invest in cutting-edge security infrastructure to keep your information safe from cyber threats, unauthorized access, and data breaches at all times.

While we implement comprehensive security measures, no system can be guaranteed 100% safe from all threats. We therefore encourage you to take precautions on your end as well — such as using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

6 Cookies & Tracking Technologies

Jkt303 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on subsequent visits and tailor your platform experience to your preferences.

• Essential Cookies — Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Analytics Cookies — Help us understand how you use the platform so we can improve the user experience. This data is collected in aggregate form and does not identify individuals.
• Functional Cookies — Save your preferences such as language, display settings, and game preferences for your convenience on future visits.
• Performance Cookies — Help us monitor platform performance and identify any technical issues more quickly for resolution.

You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality and your experience on the jkt303 platform. For more information on managing cookies, refer to your web browser's help documentation.

7 Your Rights as a Member

Jkt303 recognizes and respects your rights regarding your personal data. As a member of our platform, you have the following rights, which you may exercise at any time:

• Right of Access: You have the right to obtain a copy of all personal information we hold about you, including how it is used and with whom it is shared.
• Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request that we correct it promptly.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data — provided there is no legal obligation preventing such deletion.
• Right to Object: You have the right to object to the processing of your data for specific purposes, particularly for direct marketing.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

To submit any request relating to the above rights, please contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within 30 business days. For more complex cases, this period may be extended up to 60 days, with prior notice given to you.

8 Data Storage & Deletion

Jkt303 retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes stated in this Privacy Policy. After your account is closed, we may retain certain data for a specified period to meet legal obligations, resolve disputes, or enforce our agreements.

• Financial Transaction Data — Retained for a minimum of 7 years from the transaction date as required by financial reporting laws.
• KYC Documents — Retained for 5 years after account closure or after the last transaction, whichever is later.
• Platform Activity Logs — Retained for 2 years for security and dispute resolution purposes.
• Support Communication Data — Customer support conversation records are retained for 3 years.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process uses methods that ensure data cannot be recovered.

9 Children's Privacy

The jkt303 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from underage individuals. Our KYC process is designed to detect and reject registrations from anyone who does not meet the minimum age requirement.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. The jkt303 privacy and data security team is available to assist you every day.

Jkt303 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any material amendments will be communicated to members via platform notifications or email. The date of the most recent update is always displayed at the top of this document.